Front Office Procedures
These courses will familiarize the student with procedures that are commonly implemented in the medical office. The topics will include patient, telephone communication, and appointment management, and filing. 

Exam Procedures
This course will cover the responsibility for preparation of patient examination and procedures performed by the physician. 

Minor Surgical Procedures.
This course will cover microbiology, pathology, and vital signs. In addition minor surgical procedures relating to the management of medical emergencies.

Lab Procedures
This class is designed to teach Medical Assistant students various methods of collecting blood including evacuated blood collection, syringe drawing of blood, butterfly method of drawing blood. Patient preparation and instruction for special procedures. Patient and medical assistant’s safety and post care of the patient both in cases of the blood draw and the EKG examination. Students will learn various methods of collecting blood including evacuated blood collection, syringe drawing of blood, butterfly methods of drawing blood.
 

Basic Life Support
This course will help the students be able to manage emergencies in the medical office, acute illness and first aid in accidents and injuries.

Basic health Insurance/Medical Documentation
This is an introduction course for all students entering into computers training. Student will learn the basics of computer operations. The student will receive extensive training in all aspects of window operations. Providing students with all of the necessary skills to achieve a high level of expertise in selected office applications. Through classroom, practice and training, students will attain all of the key skills required in the business world. By taking typing lessons, schedule appointments, compose business letters, filing, obtaining medical triage and build a resume with employment skills.
 

Diagnostic/Procedural Coding
This course will teach the students the knowledge of basic coding definitions and how to apply those codes to medical documentation. Student will understand why modifiers are added to CPT codes. And know the difference between new and an established patient. The students will the difference between primary diagnosis and principal diagnosis along with knowing preventive care in the ICD-9 codes.
 

Health Insurance Claim Form/Billing
This part of the course will teach the student how to prepare a claim form manually and understand how to fill out different types of insurances forms for different types of insurance plans. Students will understand step-by-step how general billing guidelines are common to most carriers. And understand why claims are accepted and some are not.
 

Private Insurance & Managed Care Systems
This part of the course will cover all the steps the student has learned and know how to fill-out commercial insurance claim forms for blue cross and blue shield, medicare, Medicaid, tricare, and worker’ compensation. The student will know how all these insurances plans are handled by processing insurance claim forms covered: Skeletal System, Muscular System, Circulatory System and Immune System. And students will cover how to follow the OSHA guidelines and learn about infection control, EKG and injections including capillary punctures and Venipuncture during lab procedures.
 

Career Development
The purpose of this course is to give the students techniques that will assist them in acquiring career level employment. The techniques taught are: interviewing skills, how to conduct a successful job search, discovering the hidden job market, preparing effective resumes and cover letters as well as hands-on preparation through mock interviews.